FIELD SUPPORT SPECIALIST.

CITC Santo Domingo, República Dominicana 3252 días 22 horas 15 minutos 1 segundo


Descripción

Installation and Set up for Money Transfer are your responsibilities: - Direct support to FSS for the Activation and Set Up force during post-sales efforts. - Conduct Calls to agents to for equipment survey and deployment and set-up and make appointments for set up. -Provide daily detail reports on calls and appointments. - Assist with the completion of Money Transfer, Bill Payment and other financial services application process. - Light Tech Support - Handle preventative maintenance on Retailer hardware - i.e. spyware, viruses, computer updates, and printer installation. - Interact with the Help Desk and Tier 3 Support teams from the field. - Secondary responsibilities - Back-end operations support IDT retail distribution channel

Requerimientos

Full Name and Position(Filed Support Specialist Assistant) Phone Number email Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations. Integrity - Job requires being honest and ethical. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Persistence - Job requires persistence in the face of obstacles. Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Initiative - Job requires a willingness to take on responsibilities and challenges. Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. Analytic Thinking - Job requires analyzing information and using logic to address work-related issues and problems. Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.

Salario. 18,000.00 RD$ Horario. 09 AM-05 PM.

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