Technical Support Representative, Conduent Santiago
Conduent RD Santiago, República Dominicana 2413 días 16 horas 15 minutos 9 segundosDescripción
We are looking for a Technical Support Representative to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Representative Responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. • Taking ownership of customer issues reported and seeing problems through to resolution • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Requerimientos*Flexible schedule *Fluent English *Dominican ID *High School Diploma *Call center experience (preferred but not necessary)
Habilidades recomendadascall center, servicio al cliente, english, inglés, customer service, tech support
*Friendly environment *Paid training *Transportation *Cafeteria credit *Full time available *Growth opportunities *Pharmacy & Optics Credit *Benefits of the law
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